Unlike other data service providers that focus on Inventory data, b2b-aero.com is the ONLY online service in the aviation industry that focuses exclusively on the MRO market. Nobody addresses the repair industry like we do. Here are just a few of the services within the b2b-aero.com Tracking Solutions:




MRO-Tracker
The MRO-Tracker online status information and communication system is a repair order management innovation that is emerging as an industry standard for external repair process monitoring. Today, over 3.000 Airlines, MROs and Repair Centers are using the MRO-Tracker to maintain visibility of assets undergoing external repair, shorten repair turn-times and increase asset productivity. With a single website log-in, the MRO customers and suppliers can monitor 100% of the external repair order process and are able to follow the progress of each individual repair order of any of their connected trading partners. MRO-Tracker is a unique "industry standard" system that'll help you and your customers to streamline your repair operations resulting in significant time and cost savings, optimized communication and customer / supplier satisfaction!



PRO-Tracker
The PRO-Tracker is the industry's most advanced and widely used ORDER tracking, managing and status reporting tool and EDI interface. With a single website log-in, the PRO customers and suppliers can monitor 100% of the order process and are able to follow the progress of each individual order of any of their connected trading partners. PRO-Tracker can help you streamline your order operations resulting in significant time and cost savings, optimized communication and customer / supplier satisfaction!



ILM-Tracker
Our ILM-Tracker is a Component Exchange Management system related to integrated Inventory Logistics Management programs (ILM's). Linked with the other powerful b2b-aero.com E-Business solutions, the ILM-Tracker is a unique "industry standard" system designed to help commercial MRO customers and suppliers to improve the control and management of existing pooled component contracts. The interfacing between your Customer Services business systems and b2b-aero.com can be done manually or seamlessly via electronic data interfacing in a wide variety of formats.



Unlike other data service providers that focus on Inventory data, b2b-aero.com is the ONLY online service in the aviation industry that focuses exclusively on the MRO market. Nobody addresses the repair industry like we do. We’ve made it our business, for over 10 years, to not only list every possible repair source in the world, but to also provide repair centers and customers of repair services with tools that help them grow their businesses. Here are just a few of the services within the b2b-aero.com Repair suite:




Quick Search
If you’re searching to repair a part b2b-aero.com makes it fast and easy for you to find repair sources on a global scale. Search over 5 million repair capabilities listed by over 1,200 repair centers. View the industry average cost to overhaul, repair and test items, as well as their associated TATs.


Mega Search
Need to process a large list of part numbers? b2b-aero.com makes it easy. Just copy and paste your part numbers into the Mega Search feature and send out a mass RFP to all your preferred vendors. You can even attach your terms and conditions prior to sending the RFQ to make certain all vendors clearly understand your terms and conditions.


Hotlist
Hotlist is applicable to our entire marketplace. You can use it to find repair suppliers for specific part numbers. Just select My Hotlist under Capabilities and add the part numbers you need repairs on. You will then receive a weekly notification by email with all available repair suppliers for each part number, just a click away.


Over 530 suppliers are listing over 137 billion parts on our marketplace. Search for part numbers or part description and send your RFQs directly from the search box. It´s fast, It´s easy, It´s free! If you would also like to list your inventory, please send your excel file to Inventory@b2b-aero.com.



Quick Search
If you’re searching to purchase a part, b2b-aero.com makes it fast and easy for you to find distributors on a global scale. Search over 137 billion parts from 530 suppliers. View the industry average cost for new, as removed and serviceable parts and the available centers offering repair services on them.


Mega Search
Need to process a large list of part numbers? b2b-aero.com makes it easy. Just copy and paste your part numbers into the Mega Search feature and send out a mass RFP to all your preferred vendors. You can even attach your terms and conditions prior to sending the RFQ to make certain all vendors clearly understand your terms and conditions.


Hotlist
Looking for spare parts or a new distributor in a more efficient way? Use Hotlist! Just select My Hotlist under Inventory and add the part numbers you are looking for. You will then receive a weekly notification by email with all available parts suppliers for each part number, just a click away.


The Certificate & Audit-Tracker reduces the administrative workload by collecting the certificates and auditing the suppliers by approximately 90%. b2b-aero.com holds 13,600 certificates in PDF format which you can download at any time.



C&A
The Certificate-Tracker ensures all certificates are and stay up to date at all times. You can setup your own repair stations for a better and closer follow-up. b2b-aero.com currently holds a little over 13,600 certificates in PDF format, downloadable at any time. Those certificates are mainly FAA and EASA ones but also CAAC, ISO, ANAC, Drug Testing and many more. You can find them listed on our marketplace under our Capability listing tool and, once you decide to upgrade, under your very own Certificate-Tracker tool.


Audit-Tracker
The Audit-Tracker combines all possible questionnaires and allows the repair center to only fill out the questions once to make them available to any of their customers. This tool was designed to ease and automate a heavy data collecting process and help you save money – a win-win solution! Whether you are a supplier or customer, Audit-Tracker is the best tool to improve your quality management performances: efficient, effortless and stress free!


C&A-Tracker for the win
Save time, money and earn peace of mind knowing your supplier audits are not only up to date but efficiently implemented. Access and manage all your audits from a single and secure platform with many customized options. The Certificate & Audit-Tracker will help you improve your company’s productivity and efficiency in many aspects. Contact us by email at sales@b2b-aero.com for more information.


In order to forecast the MRO aftermarket, a good overview over today´s fleets is of highest importance. We at b2b-aero.com have therefore decided to gather all information on who is currently flying which aircraft. As of today, we have collected data from over 50,000 aircraft from the commercial, business and general aviation. Find Operators, First Flight dates, Tail Signs, Pictures, Engines and the history of each aircraft.




Operators
Our database is currently listing 2,826 operators from the commercial and general aviation. These operators run more than 50,000 aircraft, everything from a single engine Cessna to the latest A380. From the name of the operator to the detailed information about its fleet, this section gives you all the data available and is interlinked with our Directory as well. Every day we are updating and adding the latest changes.


Aircraft
More than 50,000 aircraft are listed in our b2b-aero.com Fleets section. You can search by selecting the OEM, aircraft type and aircraft model. You will find detailed information such as first flight, age, status, tail sign, attached engines, operators, a picture and the history of the aircraft. A complete database dedicated to gather all interesting data about the aviation industry metal birds.


Engines
Similar to our aircraft directory, you can search our database for engines. In the Fleets section, you can select the OEM, engine type and engine model. The result page will show you all the aircraft currently flying the engine you have selected and give you all the relevant information about it such as first flight, age, status, tail sign, attached engines, operators, a picture and the history of the aircraft.


b2b-aero Directory is a growing network of aviation professionals, facilities and the specialties they offer. Directory has grown to over 46,000 users from more than 36,000 companies. Find existing and future business partners and connect with them to build your personal aviation network through MyAero, the largest dedicated professional aviation network.




Professionals
Over 46,000 aviation professionals are currently using MyAero, b2b-aero.com online network, to connect with other professionals or work with our product suite. You can search for and find coworkers, partners, customers and suppliers using our different filters such as Facility Type, Department and Status. Sign up now and start building your network by accessing our large directory.


Facilities
Over 36,000 companies are members of the b2b-aero.com network. They can promote their companies by presenting their profile with many detailed information such as specialties, supported aircraft & engines, certificates, capability and/or inventory listing. You can search for and find current or new partners, customers and suppliers using our different filters such as Facility Type, ATA Chapter, Engine, Aircraft, Country and Certificates.


Specialties
Need to find facilities by specialties? b2b-aero.com makes it easy. Just go to our Directory, click on Specialties and select the ones you are looking for. Over 750 specialties are alphabetically listed and connected, more than 25,000 times, giving you a list of all the facilities offering them. You can also add your own specialties in your facility administration section.


b2b-aero.com is the aviation industry's most comprehensive online database dedicated exclusively to the needs of the repair market. The system addresses anything and everything relative to component repair, repair status tracking, equipment calibration, repair intelligence data, advertising, repair support services and many more.

With over 20 years of experience in the day-to-day support of currently appr. 3,000 repair centers, 1,500 airlines and 800 aviation parts distributors, b2b-aero.com is ever evolving and ever improving. You will find detailed information about b2b-aero.com’s product portfolio in the section below.




Tracking
9 out of 10 of the largest MRO facilities in the world use our tracking solution to provide real-time PO-status information, point-to-point messaging, document transfers, technical reports, funding authorizations, drawings, invoices and much, much more. Unlike other data service providers that focus on Inventory data, b2b-aero.com is the ONLY online service in the aviation industry that focuses exclusively on the MRO market. Nobody addresses the repair industry like we do.
Learn more...


Capabilities
With its re-launch in 2016, the new capability product is now hosting over 5 million capabilities from more than 1,200 repair stations. Hundreds of airlines, suppliers, OEMs and repair centers rely daily on our repair database and repair business building solutions. We’ve made it our business, for over 10 years, to not only list every possible repair source in the world, but to also provide repair centers and customers of repair services with tools that help them grow their businesses.
Learn more...


Inventory
If you want to buy or sell spare parts, Inventory is the right place for you. With its intuitive interface, it is extremely easy to use to search for parts and send RFQs. Discover its huge benefits for your business! Over 480 suppliers are already listing over 119 billion parts on our marketplace. It´s fast, It´s easy, It´s free!
Learn more...


Hotlist
Save time and money on rotable parts by using Hotlist to find teardown parts at a fraction of their OEM cost, have them overhauled to your airline/MRO specifications and save up to 40-60% on average. You can also use Hotlist to find spare parts or repair suppliers. Your buyers can simply add the part numbers of your highest activity rotables on their listing and they will receive a notification when a part out occurs, allowing them to get a quote from your approved vendors through our marketplace.
Learn more...


C&A-Tracker
The Certificate & Audit-Tracker reduces the administrative workload by collecting the certificates and auditing the suppliers by approximately 90%. b2b-aero.com holds 12,000 certificates in PDF format which you can download at any time. The Certificate-Tracker ensures all certificates are and stay up to date at all times and the Audit-Tracker simplifies the audit process for both suppliers and customers.
Learn more...


Fleets
In order to forecast the MRO aftermarket, a good overview over today´s fleets is of highest importance. We at b2b-aero.com have therefore decided to gather all information on who is currently flying which aircraft. As of today, we have collected data from over 50,000 aircraft from the commercial, business and general aviation. Find Operators, First Flight dates, Tail Signs, Pictures, Engines and the history of each aircraft.
Learn more...


Directory
The b2b-aero.com Directory is a growing network of aviation professionals, facilities and the specialties they offer. Directory has grown to over 39,000 users from more than 31,000 companies. Find existing and future business partners and connect with them to build your personal aviation network through MyAero, the largest dedicated professional aviation network.
Learn more...


Advertising
b2b-aero platform offers several advertising placements within its main tools and products, allowing you to build customer awareness and promote your company either through an eye-catching banner or corporate logo. Each placement is a great opportunity to promote the benefits of your products or services and increase your sales and demand, leading directly to your website or a special landing page.
Learn more...


Contact
If you would like to get in contact with us by chat, email or telephone, please click here. You can also find our FAQs within the contact section. We look forward to hearing from you!
Learn more...

Please search for your facility
Showing: Our Repair Center Customers
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Airlines from around the world use b2b-aero.com every day to source repair centers, track repair assets, find calibration labs, execute mass RFPs, and much more. Our System has been designed to address every facet of the MRO process. Need to find a repair center to repair a part? Click on the Caps Tab. Want to know the status of your repair order? Click on Tracking. If you’re an airline and you’re NOT using b2b-aero.com to streamline and track your repair orders directly with your MRO suppliers, contact us today by email at sales@b2b-aero.com.

b2b-aero.com - We Know MRO!









It’s no accident that 11 of the top 15 MRO facilities from around the world subscribe to b2b-aero.com. It’s just proof that MROs understand the tremendous value b2b-aero.com adds to their bottom-line. Customers who routinely use our system are able to effortlessly advertise their repair capabilities, forecast pricing trends, obtain valuable market intelligence data and manage customer repair orders.

One product in particular has become very popular with large MRO facilities that utilize complex ERP software systems like SAP, Oracle, EDS, etc. This system, known as MRO-Tracker, is frequently integrated with a company’s existing ERP system to simplify the repair order status tracking process. Customers such as AAR, Chromalloy, Delta TechOps, GE Aviation Systems, Lufthansa Technik, Pratt & Whitney, Sabena Technics, SR Technics and many others use the MRO-Tracker for all their third-party asset tracking needs. If your company is an MRO, we invite you to try our products and services. We are confident b2b-aero.com will help you generate new sales, save money and simplify your daily workflow processes.

If you’re a MRO and you’re NOT using b2b-aero.com to market your repair capabilities and/or track your repair orders, contact us today by email at sales@b2b-aero.com.

b2b-aero.com - We Know MRO!









OEMs that understand the importance of effectively marketing their repair capabilities, and who want to offer online tools for superior customer support, choose b2b-aero.com. From a marketing stand point, many OEMs realize that just because they manufacture the product doesn’t necessarily mean the customer will send the part to them for repair. In fact, as new employees continually enter the aviation workplace, many rely heavily on the information provided to them through online data services like ours. Smart OEMs know that the best way to secure more repair orders, without increasing head count or marketing costs, is to ensure that they advertise their repair capabilities through online portals like b2b-aero.com.

By the same token, OEMs who want to offer best-in-class customer support solutions use b2b-aero.com’s Tracking product: MRO-Tracker®. More and more OEMs are doing away with Excel spreadsheets, Access databases and other home grown tracking system, in exchange for the MRO-Tracker. Why? It helps them automate the entire repair status reporting process. No more wasting time and money making calls and sending emails to advise customers of the repair status of their parts...

If you’re an OEM and you’re NOT using b2b-aero.com to market your repair capabilities and/or track your repair orders, contact us today by email at sales@b2b-aero.com.

b2b-aero.com - We Know MRO!









As a parts distributor, subscribing to b2b-aero.com is your first step to increased profitability. Every day, hundreds of airlines, suppliers and repair centers search (and track) thousands of part numbers on the system. Whether you’re looking to attack new business or just want to support your existing customers better, b2b-aero.com has the tools to help you increase your bottom-line. Whatever your distribution needs, b2b-aero.com has a solution just for you. If you’re a part distributor and you’re NOT using b2b-aero.com to market your inventory, contact us today by email at sales@b2b-aero.com.

b2b-aero.com - We Know MRO!









As a repair center, subscribing to b2b-aero.com is your first step to increased profitability. Every day, hundreds of airlines, suppliers and repair centers search (and track) thousands of part numbers on our system. Whether you’re looking to attack new business or just want to support your existing customers better, b2b-aero.com has the tools to help you increase your bottom-line. Whatever your repair needs, b2b-aero.com has a solution just for you. If you’re a repair center and you’re NOT using b2b-aero.com to market your repair capabilities, contact us today by email at sales@b2b-aero.com.

b2b-aero.com - We Know MRO!











We welcome your questions, feedback and suggestions.


 
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Main Office
Schnellmark 30
D-23556 Luebeck
Germany

Tel: +49-40-9999-999-0
Satellite Office
777 Brickell Av
33131 Miami
Florida, USA

Tel: +1-408-317-0037
Satellite Office
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Tel: +44-1234-381-679
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Tel: +34-603-414-982
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Tel: +49-16341067-10
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Mexico

Tel: +1-786-585-6517


+- Sales


+- Q: What products and services does b2b-aero.com offer?
Capabilities (Repair Capability database)
  • Sourcing
  • Listing (Marketing & Sales)
  • RFQ/ Quotation management

Inventory (Surplus, Spares, Packages, AC, Engines database)
  • Sourcing
  • Listing (Marketing & Sales)
  • RFQ/ Quotation management

ORDER MANAGEMENT (Spares and Repair EDI)
  • MRO-Tracker - Repair Order Tracking , Monitoring, Management
  • PRO-Tracker - Spares Order Tracking , Monitoring, Management
  • ILM-Tracker – manage pooled component contracts
  • Reporting and automated distribution of customized Status Report
  • Data evaluations (TAT, scrap, …)
  • Supplier performance measurement
  • Controlling & analysis of KPIs’

PMA - CROSS REFERENCE
  • Find PMA parts used in the repair of Next Higher Assembly (NHA) numbers

AUDIT MANAGER
  • Supplier audits made simple – send, track and archive all supplier audits
  • Automate and streamline supplier audits

TRANSPORTATION & LOGISTICS
  • AWB Tracking
  • Freight Forwarder Integration

ACCOUNTING
  • E-Invoicing
  • Automate and streamline the "manual & costly" paper based invoicing process

NETWORKING
  • MyAeroNet Professional Business Network
  • The first, and only, professional MRO network and marketing platform

EDI SERVICES AND SYSTEM INTEGRATION
  • Connectivity with your business partners (EDI or Non-EDI)
  • Supports Spec 2K or any other format and transfer protocol
  • Development and implementation of customized database & data management solutions

+- Q: How much does a b2b-aero.com membership or product subscription cost?
A: Prices for the different b2b-aero.com products and services are calculated on a case-by-case basis, depending on the product or service selected, the implementation complexity, company size, number of facilities, etc. Please contact us for details.



+- Customer Support


+- Q: I forgot my password, what should I do?
A: In order to reset your password simply go to the following page and type in your email-address. Then click on the button "RESET MY PASSWORD" and a new password will be sent to your email-address.
https://www.oneaero-mro.com/account/forgotPassword

+- Q: How can I add users to my facility?
A: You can create a new account in our system on your own.
Simply go to the website https://www.oneaero-mro.com/registration/ and follow the steps. The registration needs to be validated by our support team. It might take 1 business day until the new user is validated.

If you have a long list of new users you can also send us the contact details (support@b2b-aero.com) and we will create the new contacts in our system for you.

+- Q: How can I remove users from my facility?
A: If you want to remove Users from our website, please open a ticket.
In Order to do this, please scroll to the top of this Page, there you will find a Textbox.
Please send us the Firstname, Lastname and the Email address of each user you want to have deleted.

+- Q: How can I edit the facility profile?
A: In order to update the profile of your facility just go click this link.
Please note that you have to be a facility administrator to update the facility profile.
If you require the permission, please open a Ticket.
In Order to do this, please scroll to the top of this Page, there you will find a Textbox.


+- Q: How can I connect with other people?
A: Please Login to your b2b-aero.com Account.
On the top right corner, please search for the person you want to get connected to.
The MRO Search page will now be displayed.
Please click on the count right next to People, this button is listed at the "Directory" Section on this page.
A list of all persons which match the criteria you searched for will be displayed.
Here you have to search the person you were looking for.
Go through the list until you’ve found the person you were looking for.
Within the little profile field you will find a little button named "Connect" please click on it to get connected to this person.
If this button is replaced by the "Groups" button, you are already connected to this person.


Connect With People

+- Q: How can I follow a company?
A: Please Login to your b2b-aero.com Account.
On the top right corner, please search for the facility you want to follow.
The MRO Search page will now be displayed.
Please click on the count right next to Facilities, this button is listed at the "Directory" Section on this page.
A list of all facilities which match the criteria you searched for will be displayed.
Here you have to search the facility you were looking for.
On the right side of the entry you will find a blue button with a little cross inside, please click on it to follow this facility.
If this button contains a minus instead of a plus, you are already following this facility.

Follow A Company

+- Q: How can I unsubscribe from the newsletter?
A: You can unsubscribe from our Newsletter by clicking on "here" at the bottom of the newsletter where it states "To unsubscribe click here"



+- Technical


+- Q: What are the system requirements of b2b-aero.com?
A: b2b-aero.com requires the following:
  • Google Chrome, Internet Explorer 8.0+, Netscape 7+, FireFox 3.6+ or other browsers that supports Cascading Style Sheets (CSS), JavaScript or ECMA Script (Opera and Safari also work)
  • A 1280x1024 pixel or greater screen is recommended
  • An Internet connection

+- Q: What files / formats can be uploaded?
MESSAGE FORMATS
    We are able to manage any message format, including e.g.
  • SPEC 2000/SITA
  • EDI Fact
  • XML
  • … just to name a few.

TRANSFER PROTOCOLS
    We are supporting any protocol, including
  • HTTPS
  • SMTP
  • SFTP (FTPS)
  • … just to name a few.

INTEGRATION OPTIONS
  • manual online data entry / web user interface
  • customized file transfer
  • real EDI integration ( machine/ERP to machine/ERP)
  • We are compliant with ATA Spec 2000 or any other EDI data exchange standard or specification. With a one-time-implementation effort we can "connect" any backend ERP system with another, regardless of the IT infrastructure, knowledge or interfaces already installed and we are supporting data exchange projects between EDI or Non-EDI trading partners.




+- Financial


+- Q: How can I pay invoices?
A: Payment can be made by wire, check or credit card:

Bank details for wire payments:
Account Name b2b-aero.com GmbH
IBAN DE77 2005 0550 1262 1223 91
SWIFT HASPDEHHXXX
Account Number 1262-122391
BLZ (ATA) 20050550
Bank Hamburger Sparkasse
Street Adolphsplatz 1
ZIP/City D-20457 Hamburg


Make checks payable to b2b-aero.com GmbH and send to the following address:

b2b-aero.com GmbH
Schnellmark 30
23556 Luebeck
Germany


Authorization forms for credit card payment:
American Express
Vias and Mastercard
We accept VISA, MasterCard and American Express Cards. Please note that for VISA and MasterCard you can chose between Euro and US$ payments. For American Express only payments in Euro are possible. Please email the form, once you have completed it, to invoices@b2b-aero.com

+- Q: What is the SWIFT Code?
A: The SWIFT Code is SWIFT: HASPDEHHXXX

+- Q: How can I pay by Credit Card?
A: Please use one of the following Credit Card Authorization Forms:

American Express
Visa and Mastercard
We accept VISA, MasterCard and American Express Cards. Please note that for VISA and MasterCard you can chose between Euro and US$ payments. For American Express only payments in Euro are possible.
Please email the form, once you have completed it, to invoices@b2b-aero.com



+- Inventory


+- Q: What is Inventory?
A: Inventory is an online MRO marketplace which allows you to buy and sell aviation related materials. It is a safe place to source parts suppliers, find new trading partners and a great platform to increase brand awareness.

+- Q: How do I set up an account?
A: To start promoting your sales activities, just send us by email your stock listing in Excel format to inventory@b2b-aero.com or upload it directly following the instructions (see next question).

+- Q: What data needs to be included in the inventory list?
A: Part Number, Description, Condition and Quantity are required fields even though only the first one is mandatory. If you have any additional data (Alternate Part Number, Serial Number, Manufacturer, Traceable, etc.) please include it as well.

+- Q: What can I sell or buy?
A: On one hand you can sell parts and components under Inventory, on the other hand aircraft, engines and APUs under AeroMarket.

+- Q: How can I upload/update my inventory list?
A: For parts and components, the upload/update process is quite simple:
  • Hover your cursor over "Inventory" in the main menu.
  • Click on "Upload & Admin" in the Inventory drop-down menu.
  • Select one or several RFQ recipients (only required for the first upload or in case of a modification needed – data will be saved afterwards).
  • Click on "Upload Excel" to upload an Excel file containing all your parts for sale (this option will overwrite your current stock list).
  • Check or uncheck the box "CC Me?" if you wish to receive or not an upload notification.
  • Click on upload to submit your file.
  • A table with the first 100 rows will appear: select the corresponding tag in the drop-down menu for each column you want to import and submit.
In case you are having troubles uploading/updating your inventory listing, you can either contact us by email or send us your Excel file to inventory@b2b-aero.com and we will upload it on your behalf.




+- Q: Is it possible to automate the upload/update process?
A: There are different ways to automate the upload/update process. Just send us an email to inventory@b2b-aero.com to further discuss the available options and implement the one that fits your company better.

+- Q: What is the subscription cost?
A: There is no subscription cost at the moment: both selling and procurement processes are free of charge for the first 6 months.

+- Q: Is there a fee per user?
A: There is no fee per user: each facility can have an unlimited number of users completely free of charge.

+- Q: Is there a cap on the number of searches a user can perform?
A: There is no cap on searching activities, it is completely unlimited.

+- Q: How do I search parts or components?
A: There are two ways to search for parts and/or components: either through the portal search tool or the inventory listing tool.
Portal search tool:
  • Go over the search bar in the main menu.
  • Start typing in or copy/paste your part number or part description.
  • Result suggestions will automatically appear in a drop-down menu. You can either select the part number you are searching for (if already listed) or keep typing in for a more accurate search.


Inventory listing tool:
  • Hover your cursor over "Inventory" in the main menu.
  • Click on "Search PNs" in the Inventory drop-down menu.
  • Select "Search PNs" for a single part number or "MegaSearch" for several part numbers search.
  • Type in or copy/paste your part number(s) or part description and submit.

+- Q: How do I send RFQs?
A: You can send RFQs to a single supplier or several suppliers at the same time. In the search results page (please consult previous question How do I search parts or components? for more information), check or uncheck the box on the left of each supplier facility name. Once your selection is done, go down the supplier list, enter a comment (optional) and click on "Send RFQ". Your RFQs will appear under the Quote-Inbox with the status "Not Quoted" until you receive quotes and the status "Won’t Quote" or "Quoted" once you have received them.


+- Q: How do I quote?
A: You can send quotes from your RFQ inbox:
  • Hover your cursor over "Inventory" in the main menu.
  • Click on "RFQ-Inbox" in the drop-down menu: a list of your received RFQs will appear in a table format with different status such as "Not Quoted", "Won’t Quote" and "Quoted".
  • Click on "Select Option" and choose either "Send Quote" (fill in the form) or "Won’t Quote".

+- Q: Can I monitor how many users have viewed my ads?
A: You can monitor the search and RFQ activities on your inventory listing by part number or customer:
  • Hover your cursor over "Inventory" in the main menu.
  • Click on "Statistics" in the drop-down menu.
  • Click over the result numbers to have a more detailed view.
  • Select the filters to narrow down your statistics at your convenience.



+- Capabilities


+- Q: What is Capabilities?
A: Capabilities is an online capability database offering accurate repair data such as part number, description, ATA Chapter, applicability as well as average test, repair and overhaul prices and TAT. It is a safe place to source repair suppliers and promote your MRO activities.

+- Q: How do I set up an account?
A: To start promoting your repair activities, just send us by email your capability listing in Excel format to capabilities@b2b-aero.com, together with a copy of your Air Agency Certificates.

+- Q: What data needs to be included in the capability list?
A: Part Number, Description and Manufacturer are required fields even though only the first one is mandatory. If you have any additional data (ATA Chapter, Aircraft Applicability, etc.) please include it as well.

+- Q: How can I upload/update my capability list?
A: The upload/update process is quite simple:
  • Hover your cursor over "Capabilities" in the main menu.
  • Click on "Upload & Admin" in the drop-down menu.
  • Select one or several RFQ recipients (only required for the first upload or in case of a modification needed – data will be saved afterwards).
  • Choose among the different upload options:
    • Click on "Upload Excel" to upload an Excel file containing all your capabilities (this option will overwrite your current listing).
    • Click on "Add P/N" to type in new capabilities manually (this option will add items to your current listing).
    • Click on "Copy from Excel" to copy and paste from an Excel spreadsheet (this option will add items to your current listing).
  • Check or uncheck the box "CC Me?" if you wish to receive or not an upload notification.
  • Click on upload to submit your file/new capabilities.
  • For "Upload Excel" only: a table with the first 100 rows will appear: select the corresponding tag in the drop-down menu for each column you want to import and submit.
In case you are having troubles uploading/updating your capability listing, you can either contact us by email or send us your Excel file to capabilities@b2b-aero.com and we will upload it on your behalf.


+- Q: Is it possible to automate the upload/update process?
A: There are different ways to automate the upload/update process. Just send us an email to capabilities@b2b-aero.com to further discuss the available options and implement the one that fits your company better.

+- Q: What is the subscription cost?
A: There is no subscription cost to search capabilities and send RFQs: the procurement process is completely free of charge.
To list capabilities, the first 12 months are free of charge in order to allow you to test and evaluate our tool. Afterwards, the subscription cost will be defined by the number of capabilities listed. Please send an email to capabilities@b2b-aero.com to further discuss our pricing policy.

+- Q: Is there a fee per user?
A: There is no fee per user: each facility can have an unlimited number of users completely free of charge.

+- Q: Is there a cap on the number of searches a user can perform?
A: There is no cap on searching activities, it is completely unlimited.

+- Q: How many repair capabilities are listed on b2b-aero.com?
A: Over 5 million capabilities are currently listed on our portal.

+- Q: How do I search repair capabilities?
A: There are two ways to search for repair capabilities: either through the portal search tool or the capability listing tool.



Portal search tool:
  • Go over the search bar in the main menu.
  • Start typing in or copy/paste your part number or part description.
  • Result suggestions will automatically appear in a drop-down menu. You can either select the part number you are searching for (if already listed) or keep typing in for a more accurate search.


Capability listing tool:
  • Hover your cursor over "Capabilities" in the main menu.
  • Click on "Search PNs" in the drop-down menu.
  • Select "Search PNs" for a single part number or "MegaSearch" for several part numbers search.
  • Type in or copy/paste your part number(s) or part description and submit.

+- Q: How do I send RFQs?
A: You can send RFQs to a single supplier or several suppliers at the same time. In the search results page (please consult previous question How do I search repair capabilities? for more information), check or uncheck the box on the left of each repair station name. Once your selection is done, go down the supplier list, enter a comment (optional) and click on "Send RFQ". Your RFQs will appear under the Quote-Inbox with the status "Not Quoted" until you receive quotes and the status "Won’t Quote" or "Quoted" once you have received them.


+- Q: How do I quote?
A: You can send quotes from your RFQ inbox:
  • Hover your cursor over "Capabilities" in the main menu.
  • Click on "RFQ-Inbox" in the drop-down menu: a list of your received RFQs will appear in a table format with different status such as "Not Quoted", "Won’t Quote" and "Quoted".
  • Click on "Select Option" and choose either "Create Quote" (fill in the form) or "Won’t Quote".
The customer will receive your quote by email and via our tool. You can quote a RFQ at any time, even if previously set as "Won’t Quote". Please note: the faster you quote via our tool, the better your response rate.


+- Q: Can I monitor how many users have viewed my capabilities?
A: You can monitor the search and RFQ activities on your capability listing by part number, period or customer and even export the report in Excel format:
  • Hover your cursor over "Capabilities" in the main menu.
  • Click on "Statistics" in the drop-down menu.
  • Select the filters to narrow down your statistics at your convenience.
  • Click over the result numbers to have a more detailed view.

+- Q: How accurate is the industry average price information in the search results?
A: The industry average prices are based on data collection from the quotes sent via our tool. They are therefore automatically updated on a daily basis, providing average prices and market trends.

+- Q: If I send out an RFQ, how likely am I to get a response?
A: It is quite impossible to provide an accurate answer since we can only monitor the online activities. On average, 50% of the RFQs sent via our tool receive quotes via our tool. Some suppliers quote directly by email or phone call to create or strengthen their commercial relationship with their prospects or customers, which we cannot monitor unfortunately.





b2b-aero platform offers several advertising placements within its main tools and products, allowing you to build customer awareness and promote your company either through an eye-catching banner or corporate logo. Each placement is a great opportunity to promote the benefits of your products or services and increase your sales and demand, leading directly to your website or a special landing page.



Banners
There are two types or sizes of banners which can enhance your brand on the b2b-aero online platform:
  • Small banner, showcasing your logo or corporate image
  • Large banner, allowing you to fulfill your advertising needs, whether for a short or long period of time: you can design your banner for the whole subscribed period or modify it along the way for special occasions like tradeshows, website launch, new products or services… The possibilities are infinite!


Part-by-Part
You can also promote your spare parts or repair capabilities individually through our Part-by-Part advertising placements which combine your corporate logo together with your part numbers and keep you on the top of our marketplaces’ supplier listings (Inventory and/or Capabilities) for extra exposure. Advertisement right on your part numbers, you could not get a better positioning!